Refund Policy
Fair & Transparent Refund Guidelines
Last Updated: April 19, 2026
Our Refund Guarantee
Please read these Terms and Conditions carefully before using Aikon Arcade facilities or services. These terms constitute a legally binding agreement between you and Aikon Arcade Inc. Your use of our services indicates your acceptance of these terms.
Membership Refunds
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Membership Refunds
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Membership Refunds
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Membership Refunds
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
Personal Information:
Full refund available within 7 days of initial purchase if less than 2 hours of gameplay used.
How to Request a Refund
1
Submit Request
Email refunds@aikonarcade.com with your order number, membership ID, or receipt.
2
Submit Request
Email refunds@aikonarcade.com with your order number, membership ID, or receipt.
3
Submit Request
Email refunds@aikonarcade.com with your order number, membership ID, or receipt.
4
Submit Request
Email refunds@aikonarcade.com with your order number, membership ID, or receipt.
Important Information
- All refunds are processed to the original payment method. We cannot issue refunds to different cards or accounts.
- If you do not agree to these terms, please do not use our facilities or services.
- We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of updated terms.
- Minors under 13 years old must be accompanied by a parent or legal guardian at all times.
Need Help With a Refund?
Our customer service team is ready to assist you with any refund questions or special requests.